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Privacy Policy
CoachLinking values your privacy. This policy explains how we collect, use, and protect your personal information.
1. Information we collect
We may collect account details, contact information, order and payment records, messages, preferences, and materials required for coach verification.
2. How we use information
We use this information only for account management, coach matching, order fulfillment, payment settlement, safety and risk controls, customer support, and legal compliance.
3. Information sharing
We do not sell your personal information. We only share data when needed for payments, notifications, support, compliance checks, or legal requirements.
4. Data security
We use access controls, audit logs, and appropriate safeguards to protect data. Please do not send unnecessary sensitive information in platform messages.
5. Your rights and account deletion
You can update or export your data and permanently delete your account in the APP under Settings → Account security → Delete account or on the website account-deletion page. After identity verification and resolution of unfinished items, deletion is immediate and cannot be undone. Your profile and content are deleted; legally required transaction, dispute, and safety records are de-identified and retained separately.
6. Updates
We may update this policy as the product or applicable regulations change. Updated versions will be displayed on the platform.